Refund Policy

We have a 10-day refund policy, which means you have 10 days after receiving your item to request a refund.  Due to COVID-19, we cannot accept returns.   You’ll be automatically refunded on your original payment method - less shipping. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

To request a refund, you can contact us at info@kiwymask.com or call us at 612.234.1239.